POLICIES & RULES

• AGE: Guests 5 years old and older are welcome on Sunset Safari’s. Children younger than five years old are not permitted unless prior written approval has been given by the Birmingham Zoo’s Interpretation and Engagement Team.
• ACCESSIBILITY: Some of our programs enter areas of the Zoo that may not be wheelchair accessible. Modifications for accessibility can be accommodated. Please contact us with accommodation requests at least 48 hours prior to your program to help us build the best possible experience.
• CANCELLATION: Program registration fees are non-refundable. Requests to reschedule experiences must be received at least two weeks in advance and are subject to availability. Programs missed without prior notification will not be rescheduled. Any program involving animals is subject to change or cancellation by the Zoo based on animal or human safety considerations, including severe weather. Every effort will be made to offer alternate areas or reschedule programs.
• WAIVER: All participants must complete a liability waiver prior to the encounter. Parent/guardian signatures will be required for all participants 18 and under.
• CONDUCT: Participants may working areas of the Zoo and be in close proximity to Zoo animals. Participants must follow instructions from Zoo staff at all times. Participants who are disruptive and/or do not follow staff instructions may be removed from the program without a refund.

Questions and Reservations

If you have questions about our Sunset Safaris, our Interpretation and Engagement
Team are here to help!

Please contact us at 205-909-4558 or by email at [email protected]